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Singtel merges consumer/enterprise businesses, and creates infrastructure division

28 Apr 2023

Singtel Group has announced a corporate revamp under which it will consolidate its consumer and enterprise businesses in Singapore into a singular operating company. Further, the carrier has revealed that under the plan – which it says is designed ‘to drive growth, synergies and productivity at the country level’ – it will also establish a standalone infrastructure unit, Digital InfraCo, to include the Group’s regional data centre business, subsea cable and satellite carrier businesses as well as Paragon, Singtel’s ‘all-in-one platform for 5G MEC and cloud orchestration’.

Singtel says it is undertaking a strategic reset to reposition the company for growth. Previously, in 2021, it hived off its ICT arm NCS to accelerate its expansion into the Asia-Pacific regional as a standalone business unit. Meanwhile, in July 2022 the company moved to increase the decentralisation of its organisational structure by transferring the management of Optus Enterprise to Australia, effectively giving Optus increased operational autonomy and direct accountability.

‘This consolidation of our consumer and enterprise units in Singapore is designed to empower our core business to optimise synergies and capabilities to drive growth. With a more unified approach, we would be more agile, competitive and compelling when bringing solutions to market. At the same time, this will allow us to deliver better outcomes for our customers, whether they are consumers, small businesses or enterprise customers,’ said Singtel Group CEO Yuen Kuan Moon.

Singapore, Singtel Group

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