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Operators and regulator come together to improve QoS

26 Sep 2022

Telecoms operators in Cote d’Ivoire have met with representatives of the government and the Regulatory Authority for Telecommunications in Cote d’Ivoire (Autorite de Regulation des Telecommunications de Cote d’Ivoire, ARTCI) to discuss quality of service (QoS) issues. A report from Ecofin says the meeting was organised by the country’s Minister of Digital Economy and Telecoms, Amadou Coulibaly, amid concerns that poor QoS levels are hindering efforts towards digital transformation.

The parties have decided to reactivate a working group to discuss QoS improvements, while the ARTCI will be given additional powers to take steps to enhance service levels. Discussions will also centre on how to deal with disruption from outside factors such as extreme weather, climactic changes, road works, building projects and energy outages.

TeleGeography’s GlobalComms Database notes that Cote d’Ivoire is served by three main telcos, Orange, MTN and Moov, plus several smaller operators which are active in the fixed broadband sector.

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