MTN Ghana selects Tecnotree’s digital transformation suite

17 May 2022

MTN Ghana has selected Finland-based Tecnotree’s digital transformation stack for enterprise and consumer operations, enabling the operator to meet enterprise market demand and provide augmented customer experiences at a reduced cost. Tecnotree’s Digital Transformation Suite features a micro-services-based architecture with built-in features for price approvals and overriding, onboarding and monitoring of cash flow orders, providing customers with self-care features and enterprises with account management and onboarding monitoring.

Bernard Acquah, Chief Information Officer at MTN Ghana, said: ‘We are delighted to partner with Tecnotree on our digital transformation journey. MTN Ghana strives to provide seamless and positive customer experiences enabled by faster service delivery, in alignment with the upsurge of digital demand and adoption across Ghana’s telecom market, through the implementation of Tecnotree Digital Suite 5. It will provide us with the required tools to be successful on our journey towards the new digital services age.’

‘Our innovative solutions will help MTN Ghana to address the rapidly changing consumer requirements with quick development of new service offerings to meet the demands of 5G and IoT,’ added Padma Ravichander, CEO of Tecnotree.

Ghana, MTN Ghana