Claro Colombia targets December 2022 2G shutdown

13 May 2022

Claro Colombia has announced that the dismantling of its 2G network is proceeding at pace and expects the process to conclude in December 2022. The latest phase of the shutdown process involves customers in Aguachica, Armenia, Buenaventura, Duitama and Zipaquira being invited to trade their 2G handsets for 4G devices. As of 1 January 2023, cell phones that work only with 2G technology will no longer be supported by the Claro network.

Claro currently offers 4G coverage in 1,098 municipalities across Colombia’s 32 departments, after rolling out LTE infrastructure in 210 rural towns in 23 departments over the last year. Santiago Pardo, Corporate Director of Regulatory Affairs at Claro Colombia, commented: ‘We reiterate our commitment so that Colombians have the best quality [of] service. That is why we are carrying out a modernisation process in our mobile network, which will generate the dismantling of the 2G (GSM) network, to concentrate efforts on state-of-the-art networks such as 4G, and prepare the infrastructure for the arrival of 5G.’

Colombia, Claro Colombia