Glo enters national roaming agreement with AirtelTigo

25 Apr 2022

Ghanaian mobile network operator (MNO) Glo has entered into a nationwide roaming arrangement with AirtelTigo for voice, data and SMS services in a bid to provide wider coverage and a faster internet experience for its customers. A joint statement issued by the two companies assured customers that all other conditions of service remain unchanged on the Glo network under the agreement, which saw all Glo subscriptions automatically connected to the AirtelTigo network from 23 April. This means customers will continue to recharge with Glo’s scratch cards or electronic credit transfers and enjoy all existing Glo products including Value Added Services.

Having struggled with quality of service (QoS), operational performance and debt issues since entering the Ghanaian mobile market in 2012, Glo has failed to mount any significant challenge to rival MNOs MTN Ghana, Vodafone Ghana and AirtelTigo, claiming 847,057 subscriptions and only a 2.1% share of the market at end-December 2021.