MVNO Monday: a guide to the week’s virtual operator developments

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23 Aug 2021

Mexico-based Alestra has launched a new enterprise-focused MVNO under the Alestra Movil brand. The service leverages a wholesale agreement with AT&T Mexico. Ricardo J. Hinojosa, CEO of Alestra, commented: ‘Alestra’s 25 years of leadership in technological innovation for the corporate and government sector allowed us to eliminate the barriers between fixed and mobile services by integrating the portfolio of business solutions to those of mobility, providing our clients with agility, high availability and security in an increasingly digitised scenario.’

Over in South Korea, the Free Life Mutual Aid Service has reportedly teamed up with LG Uplus and Keunsam Connect to launch a new MVNO product called Freed Mobile 75. Launched today (23 August), the new service primarily targets the funeral service industry, but also offers its users comprehensive health check-ups and preferential resort treatment. A Free Life official told the Korea Media Network that the MVNO will target the ‘domestic budget phone market’ and help to provide ‘life services’ at reasonable prices.

Finally, Ireland’s Commission for Communications Regulation (ComReg) has confirmed that Tesco Mobile Ireland will refund 12,773 customers who had unintentionally re-activated their offer prior to the 28-day expiration period. ComReg estimates the total lost revenue for these customers to be EUR83,894.46 (USD98,136). Affected customers will be notified of their refund via SMS. Tesco Mobile has also paid ComReg a penalty of EUR21,000 after an investigation found Tesco Mobile had failed to provide its ‘Simply Prepay’ customers with a contract on a durable medium and failed to provide its existing customers who migrated onto the ‘Simply Prepay’ plan with information on their right to cancel and the relevant cancellation form.

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