Peruvian telecoms watchdog the Supervisory Agency for Private Investment in Telecommunications (Organismo Supervisor de Inversion Privada en Telecommuniciones, Osiptel) has updated the nation’s regulations regarding service quality requirements for telecommunications services to set the minimum guaranteed connection speed at 70% of the advertised rate. Earlier this year the government passed new legislation (Law No. 31207) guaranteeing minimum connection speeds and setting out the structure for monitoring compliance with the new rules, and the regulator has now published Resolution 138-2021-CD/Osiptel to implement the law.
The minimum threshold of 70% of the contracted speed applies to all internet users, regardless of technology, location or timing of their contract (i.e. the rules are retroactively applied to contracts signed before the law came into force), but will be gradually rolled out. As such, from 3 March 2022 the requirement will be set at 52%, rising progressively to 70% by 3 December 2022. Regarding the provision of asymmetric download/upload speeds, the amended regulations establish that the relationship between the two rates should be no lower than a ratio of 1:3. For a plan with a 100Mbps download speed, for example, upload speeds should be at least 33.3Mbps.
To monitor the provision of internet services, the regulator will establish a new body – the National Registry of Monitoring and Surveillance of Internet Services (Registro Nacional de Monitoreo y Vigilancia del Servicio de Internet, RENAMV) – and has passed resolution 137-2021-CD/OSIPTEL for the implementation of an automated measurement system to verify the quality of internet services.
In a related development, meanwhile, Osiptel has updated its free tariff comparison tool and renamed the service from ‘Comparatel’ to ‘Checa Tu Plan’. According to the regulator the updated tool provides more information and is more user-friendly than its predecessor.