TK receiving monthly fines for failing to fully implement +383 code

26 Jul 2021

State-owned provider Telecom Kosovo (Telekomi I Kosoves, TK) is racking up fines of EUR5,000 (USD5,900) per month for failing to fully implement the breakaway republic’s +383 international direct dial (IDD) code, Radio Free Europe writes, citing Nazim Rrahimi, the chairman of sector regulator the Regulatory Authority for Post and Electronic Communications (Autoriteti Rregullator i Komunikimeve Elektronike dhe Postare, ARKEP). The official noted that TK’s competitors had fully implemented the system, but TK was struggling to implement the code for its mobile operations due to its ongoing financial difficulties. The same issue has prevented the telco clearing its fines, which will total EUR80,000 at end-July this year.

Outside of Kosovo, meanwhile, adoption of the code is reportedly patchy, with the code said to have been omitted from many international digital platforms. One problematic example that was given was for two-step verification, with customers in Kosovo unable to provide verification via their mobile devices.