Following the conclusion of its recent public consultation on the matter, the Telecommunications Regulatory Commission of Sri Lanka (TRCSL) has announced that fixed number portability (FNP) and mobile number portability (MNP), enabling customers to switch provider while retaining their existing number, will likely be introduced from October 2021. According to the local Daily Mirror newspaper, TRCSL Director General Oshada Senanayake has announced that the policy would be implemented ‘in consultation with the Pakistan Telecommunication Authority, due to its success in implementing number portability in Pakistan’. It is understood FNP/MNP has reached the technical discussion stage after receiving the support of all domestic operators for its launch, in principle. Senanayke highlighted the government’s hope that number portability will lead to a significant improvement in the quality of services of voice and broadband once implemented, as it ‘empowers the consumer to have the final say’.
As previously reported by CommsUpdate, in January this year the regulator published a public consultation to seek feedback on its proposed MNP/FNP plans, inviting comments and views from the industry, academia, and other interested parties. Prior to that, in August 2020 TRCSL had put in place ‘preliminary measures’ to usher in MNP. Using its Twitter platform, the regulator confirmed: ‘TRC initiates preliminary steps on implementing number portability which would enable consumers to select service providers without change of existing mobile numbers’.