Chilean ISP VTR is planning to roll out fibre-to-the-home (FTTH) technology to 400,000 premises across 57 communes and twelve regions in 2021, as part of efforts to shore up its market share amidst intensifying competition in the sector. Diario Finaciero cites the company as saying in an investor call that it had recorded a net loss of around 45,000 customers, or roughly 104,000 RGUs, during 2020 due to customer service challenges and an increase in bandwidth demand. According to VTR the new network construction is going to take place in areas that are currently underserved by high-speed networks. Notably, the company also confirmed a shift away from its traditional cable-based infrastructure in favour of fibre systems, with the operator stating that of the 160,000 new home passes by its networks in 2020, 120,000 were fibre whilst just 40,000 were cable. By contrast, its deployments in 2019 and 2018 (202,000 and 150,000 new home passes, respectively) were entirely cable.