stc, Ericsson ink managed services agreement

15 Feb 2021

Saudi Telecom Company (stc) has selected Ericsson as its managed services provider in Saudi Arabia. According to the agreement, the Swedish networking leader will deploy Ericsson Operations Engine to strengthen stc’s network operations. Ericsson will deploy its latest Artificial Intelligence (AI) powered software suite and machine learning tools and capabilities to provide an automated end-to-end managed operations service. The Ericsson Operation Engine will support activities in Network Operation, IT Operations and Field Support and Maintenance for stc’s networks, covering technology domains from the core to access, including 5G. Bader Abdullah Allhieb, Operations Vice President at stc, said: ‘We are committed to providing a futuristic network that enables world-class experience for our customers in Saudi Arabia and this agreement shows our commitment in this direction. We are confident that this partnership with Ericsson will strengthen stc’s operational capabilities to improve our people’s quality of life and contributing to the economic and social development of Saudi Arabia in line with Saudi Vision 2030.’

Saudi Arabia, Ericsson, Saudi Telecom Company (stc)