MCMC fines five companies over pre-paid SIM registration issues

10 Dec 2020

Five mobile service providers have been handed fines by the Malaysian Communications and Multimedia Commission (MCMC) for failing to verify the correct information of pre-paid subscribers. With the fines totalling a combined MYR750,000 (USD184,000), it was confirmed that the highest penalty had been handed to Digi Telecommunications, which faces a MYR250,000 fine for a total of five infractions. Maxis, meanwhile, has been fined MYR200,000 for four offences, while U Mobile, Tune Talk and YTL Communications were handed fines of MYR150,000, MYR100,000 and MYR50,000, (for three, two and one violations) respectively.

Meanwhile, the MCMC noted that this latest round of charges means it has issued a total of 70 fines in 2020 to date, totalling MYR3.45 million, constituting a 16% year-on-year increase from the 58 fines, worth a total of MYR2.90 million it issued in 2019. In announcing the penalties, the regulator said the action taken is representative of its efforts to protect consumers from increasing case of online fraud.