TRAI drops investigation into Vi's 'RedX' plans

28 Sep 2020

The Telecom Regulatory Authority of India (TRAI) has agreed to abandon its inquiry into the premium ‘RedX’ tariff offered by Vodafone Idea – which now operates under the Vi brand – after the provider removed claims regarding priority 4G access from the plans. The Economic Times writes that the regulator agreed to cease its investigation following a revision of the plans last week, which Vi said it hoped would address the TRAI’s concerns. Following a complaint from rival provider Reliance Jio Infocomm (Jio), the TRAI began examining whether Vi’s RedX plan negatively impacted quality of service for non-premium customers.

Elsewhere, meanwhile, Vi is set to upgrade its 3G customers to 4G ‘in a phased manner across all markets’, but will continue to offer 2G services.