Telkom restructures after failed Airtel merger

27 Aug 2020

Telkom Kenya has announced its decision to ‘carve out a new direction’ for the company following the move to abandon its proposed merger with Airtel Kenya earlier this month. Telkom has outlined four strategic focus areas to address its long-term objectives: firstly, to drive digital transformation within its consumer, SME, corporate and public sector markets; secondly to create a future smart landing hub for the majority of submarine cables in the region; thirdly to bridge the consumer digital divide by expanding its 4G LTE network and through cutting-edge technologies such as Loon; and finally to up-skill its employees to be future-fit and to serve the evolving needs of its customers.

Telkom notes that its digital transformation is particularly important within the telecoms sector, creating an increased demand for broadband, connectivity, and digital platforms from the individual consumer, corporates, and the public sector. It has also restructured its three Service Delivery Units into two: Mobile has now become Telkom Consumer, focusing on data, financial services, partnerships and digitisation; the Enterprise division is now Telkom Digital, with a focus on digital transformation (through IoT, cloud, Big Data and Analytics), and increasing the product and solution portfolio; and the previous Carrier unit is now Wholesale & Cloud, part of Telkom Digital.

Kenya, Telkom Kenya