13.85% of Movistar user base migrated onto AT&T network

23 Jul 2020

Telefonica Moviles Mexico (Movistar) has confirmed that 3.7 million mobile users – around 13.85% of its total customer base – have been migrated onto the AT&T Mexico network to date, as a result of the ‘last mile wireless capacity access agreement’ signed last November. According to El Economista, the first operating regions to benefit from the switch are Regions 1, 3 and 4, which include the states of Baja California, Baja California Sur, Chihuahua, Durango, Coahuila, Nuevo Leon and Tamaulipas. Notable markets within those states include Tijuana, Monterrey, Ciudad Juarez, Saltillo and Nuevo Laredo.

As a result of the transition, Movistar has increased its 4G population coverage from 50% to 60%. Going forward, customers in La Paz, Los Cabos, Puerto Vallarta, Tepic, Salamanca and Oaxaca will receive 4G access for the first time later this year. By end-2021 Movistar expects to offer 4G in 83 major markets, covering 67% of its user base.

As previously reported by TeleGeography’s CommsUpdate, the November 2019 pact saw Movistar gain access to capacity on AT&T’s nationwide 3G and 4G networks, as well as any future access network technologies. The parties clarified that Movistar would retain sole control over its operations, including its client portfolio, operations, assets, administration, pricing, rates and billing systems, while AT&T would have no ‘visibility or influence’ on Movistar’s operational status.