Orange Guinea selects Alepo to digitise fixed broadband services

20 Jul 2020

Orange Guinea has selected Alepo’s authentication, authorisation and accounting (AAA) platform to digitise its fibre broadband services by migrating to digital enablement and revenue management. Customers who purchase pre-paid FTTH plans will receive e-mailed renewal notifications when their plans near expiration. Once the plan expires, they will automatically be redirected to the payment portal when they try to access the service, which is expected to increase renewal times significantly. Customer profile provisioning will also be automated, with a responsive GUI for intuitive agent use. In addition to providing guaranteed minimum bandwidth speeds, the AAA platform will also enable flexible creation of new offers, enhanced role-based security, real-time monitoring of services, and comprehensive customer usage reports.

Guinea, Alepo, Orange Guinea