KPN loses appeal in mobile termination surcharge case

6 Jul 2020

Rotterdam District Court has upheld a decision of the Netherlands’ Authority for Consumers & Markets (ACM) which ruled that KPN was overcharging rival operators to terminate calls on its mobile network by adding surcharges to the regulated maximum rates. In March 2019 ACM ordered KPN to charge only standard wholesale rates for terminating calls on its networks with retroactive effect from July 2017. KPN’s appeal against the main decision was rejected by the court, which confirmed that ACM’s order was correctly imposed. An earlier appeal saw the fine issued by ACM to KPN halved to a maximum of EUR500,000 (USD565,000) in October 2019.