Deutsche Telekom (DT) has announced that the telecoms services operations of its T-Systems business have been transferred to Telekom Deutschland’s B2B unit. The move forms part of strategic changes to DT’s business clients which were announced in December last year and came into effect on 1 July 2020. T-Systems will now focus on IT and digitisation solutions for DT’s large clients around the world, while a new unit of Telekom Deutschland will serve small and large business customers and multinational corporations with an integrated telecoms portfolio.
‘At Telekom Deutschland, an integrated telecommunications unit for business customers from small to large, as well as innovative digitisation solutions and IT for SMEs will be created. Know-how and processes will flow together. We are eliminating interfaces and transfer points and making service processes consistent,’ commented Telekom Deutschland’s Managing Director Hagen Rickmann, adding: ‘The (COVID-19) crisis has brought about a significant leap forward for digitisation. The digital transformation is gaining momentum at an enormous speed. During this crisis, we have underpinned our claim as the leading digitiser in the SME sector, by delivering at short notice.’