ComReg issues notifications to seven operators for breaches of net neutrality rules

20 Dec 2019

Ireland’s Commission for Communications Regulation (ComReg) has issued a number of ‘Notifications of Non-Compliance’ for breaches of Net Neutrality Regulations, pursuant to Article 4 of Regulation (EU) 2015/2120 and European Union (Open Internet Access) Regulations 2019. In a press release regarding the development, the regulator said these notifications had been issued to seven internet access service providers regarding transparency breaches in their consumer contracts.

It noted that since 29 November 2015 providers have been legally required to include a range of information in consumer contracts relating to elements including: traffic management; minimum, normally available, maximum and advertised download and upload speed of fixed networks; and the estimated maximum and advertised download and upload speeds of mobile networks. With ComReg saying it has been monitoring compliance with these requirements and, with a recent expansion of its powers, it said it has now taken formal enforcement action against those providers who appeared not to have been providing the required information in their customer contracts.

As such, Notifications of Non-Compliance relating to ‘a range of breaches’ were reported to have been issued to: Digiweb; Imagine Communications Ireland; Pure Telecom; Three Ireland (Hutchison); Three Ireland Services (Hutchison); Virgin Media Ireland; and Vodafone Ireland.