Czech Senate passes telecoms amendment to help improve switching process

11 Nov 2019

The Czech Senate has reportedly passed an amendment to the country’s telecoms law that should – if signed into law by President Milos Zeman – make it easier for people to switch service provider. According to the proposed changes, which seek a reduction in the financial penalties levied on users for switching provider and a cut in the time allowed to switch their number, could enter into law from April 2020. With Czechia’s incumbent operators understood to be anticipating the changes, it is understood the fine for early termination will be slashed to 5% of the outstanding contract cost (from 20%), while the target for switching provider will be reduced from ten days to just two. Further, people on a fixed line contract will no longer have to pay a penalty after three months of signing up, while to support the change the government is planning to introduce new ‘tools’ to make it easier for consumers to decide which providers are offering the best deals. The amendment to the law will also usher in sanctions for failure to comply with the European regulation on the price of calls and text messages abroad within the European Union, the report read, noting that an EC report published in 2018 lambasted Czechia for having some of the highest mobile charges anywhere in Europe – with all tariff plans being more than the EU average.

Czech Republic