SoftBank to stop offering two-year lock-in mobile contracts

10 Sep 2019

Japanese mobile operator SoftBank Corp has said that from this week it will stop the practice of signing up customers to two-year contracts that discount monthly communication fees but impose a hefty penalty for early cancellation – currently JPY9,500 (USD89). From 13 September it confirmed, customers will only be offered discounted tariff plans that do not include cancellation charges or contract terms. SoftBank’s announcement is in response to new government-led legislation requiring Japan’s MNOs to slash cancellation fees on two-year contracts to JPY1,000 or less, in a bid to stimulate competition in the domestic market.

Japan, SoftBank Corp