IPKO completes implementation of new IDD code

20 Jun 2019

Kosovo’s new +383 international direct dialling (IDD) code has not yet been fully implemented, nearly six months after the regulator’s deadline, Koha writes, citing a report from the Kosovo Democratic Institute (KDI). The report followed a parliamentary committee meeting with the Regulatory Authority for Post and Electronic Communications (Autoriteti Rregullator i Komunikimeve Elektronike dhe Postare, ARKEP), during which the regulator also noted that cross-border spectrum harmonisation talks with Serbia had stalled. ARKEP chairman Kreshnik Gashi told the committee that both of the nation’s main telcos – state-owned Telecom Kosovo (TK) and Telekom Slovenije-backed IPKO – had faced technical challenges implementing the new IDD code, leading to the process being delayed several times. The code was issued in December 2016 and the original deadline for its implementation was set at June 2018 but was pushed back to October that year and then January 2019. With the final postponement, ARKEP warned that it would begin imposing a monthly fine of EUR10,000 (USD11,200) on the operators for failing to implement the code. According to the regulator, IPKO finally put the new code into use on 1 June 2019, after it began facing sanctions. TK, meanwhile, has only partially implemented the new system. ARKEP explained that whilst the company is no longer using Monaco’s IDD code, international calls are still being routed through that country. ‘As a result’ the watchdog noted, ‘TK makes a loss and does not benefit from the state telephone code, due to lack of proper technical preparation.’

As noted by TeleGeography’s GlobalComms Database, prior to being issued its own IDD code, telcos in Kosovo used IDD codes for Serbia, Slovenia and Monaco.