The National Communications Authority (Nasjonal kommunikasjonsmyndighet, Nkom) has called for Telenor Norge to provide greater clarity over its plan to move its entire customer base off its legacy copper infrastructure by 2023. In a press release the local telecoms regulator noted that, as part of its proposed copper switch-off plan announced in January 2019, Telenor Norge has said it does intend to repair faults on this infrastructure after 1 May. With the Nkom suggesting that the decision to not undertake any repair work could potentially affect some 80,000 fixed line customers across 365 municipalities, it has asked Telenor Norge to explain how it plans to assist customers in the event of line issues, so as to ensure that they are not left without a fixed voice connection.
As previously reported by CommsUpdate, in January this year Telenor Norge revealed that it expects around 30,000 customers who are presently accessing services over its legacy copper network to be transferred to connections over newer technologies this year. At that date it also said that, as its network modernisation process continues, it plans to take down unused telephone poles, remove copper lines and repurpose or decommission technical buildings.