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MVNO Monday: a guide to the week’s virtual operator developments

1 Apr 2019

Singaporean operator Singtel has unveiled a new digital-only sub-brand called GOMO Mobile, targeted at Millennials. GOMO Mobile offers a monthly SGD20 (USD14.8) non-contract plan, which includes 20GB of data, 200 minutes of talk-time and 200 SMS. The newcomer says it provides immediate digital mobile sign-up, same day SIM card delivery, a dedicated care app and 24/7 live chat for customer service enquiries. Yuen Kuan Moon, CEO of Consumer Singapore at Singtel, commented: ‘GOMO is our call to customers to Get Out More Often whenever and wherever they want, be it through using data on-the-go or enjoying exclusive perks as they eat, play and travel.’

Austrian MVNO Spusu, which is owned by Mass Response, has signed a wholesale contract with Italian provider Wind Tre, and expects to launch a commercial service in 2020. Italy will become the MVNO’s third market, after Austria and Slovenia, while plans to extend the service to Germany were scrapped late last year. Going forward, Switzerland has been earmarked for a future Spusu launch. According to Der Standard, the company currently has around 200,000 Austrian SIM cards in service.

Elsewhere in western Europe, Belgian fixed line reseller Dommel, which offers MVNO services under the Billi brand name, terminated its fixed and mobile operations yesterday (31 March 2019) after failing to negotiate a new wholesale agreement with Proximus, which previously provided it with both fixed and mobile connectivity. Dommel has complained that Proximus was keen to maintain a stranglehold on its network assets, but the telco itself has asserted that the wholesale agreements were terminated due to unpaid bills by Dommel’s parent company, Schedom.

Finally, Dutch fibre triple-play operator CAIW (Caiway) has launched a SIM-only MVNO product using the T-Mobile Netherlands network. Branded Caiway Mobiel, the service promises to save multi-play users up to EUR90 (USD101) per year if they combine the new mobile product with their existing multi-play bundle. CAIW currently serves around 200,000 fixed line customers. The MVNO will offer 4G access from launch.

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Belgium, Italy, Netherlands, Singapore, Billi, DELTA Fiber Nederland (incl. Caiway), Dommel Belgium, GOMO Mobile, Spusu (Mass Response)

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