DCA unveils new Universal Service Guarantee

7 Dec 2018

Australia’s Department of Communications and the Arts (DCA) has published the details of its revised Universal Service Guarantee (USG), which it said will ensure all of Australians have access to voice and broadband services. In a press release the DCA said that, having reviewed the feasibility and cost implications of different approaches to its delivery over the past year, it has now confirmed that the USG will update the long-standing Universal Service Obligation (USO).

This USG will use the National Broadband Network (NBN) to deliver broadband services, while continuing to use Telstra’s existing copper network for voice services in rural and remote parts of the country. Meanwhile, the USG will include payphones, though the DCA noted that further work will be done to determine future payphone needs as the uptake of mobile services increases.