Sun setting on StarHub’s cable service

2 Nov 2018

Singaporean operator StarHub has revealed plans to migrate its services to fibre networks from July next year, informing cable customers that there will be no additional costs incurred when they switch over. In a statement yesterday (1 November), the telco confirmed its plan to pull the plug on its cable services by 30 June 2019 and announced that it will offer a range of discounts and ‘freebies’ such as free routers and TV channels to encourage them to switch. In response to a query from The Straits Times, StarHub’s VP of segment and marketing Donovan Kik said that due to competitive reasons, he could only reveal that ‘a significant number of our customers are already enjoying our fibre services,’ adding that StarHub is ‘assisting … existing cable customers to upgrade to fibre connectivity, so that no one will be left behind in this technology upgrade’. Mr Kik also said that all households, including apartment blocks, will be able to tap fibre broadband provided by the city-state’s infrastructure provider NetLink Trust. Rival operator Singtel completed its shift to fibre-based networks in April this year.

Singapore, StarHub