Osiptel to narrow ‘information gap’ between operator and user; MTR to fall in Jan-19

24 Oct 2018

Peruvian telecoms watchdog the Supervisory Agency for Private Investment in Telecommunications (Organismo Supervisor de Inversion Privada en Telecommuniciones, Osiptel) has implemented new measures obliging cellcos to provide subscribers with details of their rights and the limitations of their service. The new requirements form part of an amendment to the Consolidated Text of the Terms of Use of Public Telecommunications Services, which came into force this week. Under the new rules, Osiptel will send a message to the nation’s operators which must then be communicated to customers within five days. According to the regulator, these notifications will contain information regarding the obligations of operators, the rights of subscribers, the characteristics of their service and other aspects related to public telecommunications services. Osiptel notes that the regulations are part of its efforts to reduce the information gap between providers and users and to reduce misinformation, noting that only 38.5% of the population knew their basic rights regarding telecommunications, according to a survey conducted by the regulator last year.

In another development, meanwhile, Osiptel notes that the mobile termination rate (MTR) will fall again in January 2019 to USD0.00287 per minute from USD0.00661. As previously reported by TeleGeography’s CommsUpdate, the regulator had set the current symmetrical MTR in January 2018, having previously set different rates for the providers with market leaders Movistar and Claro charging slightly less than their smaller rivals.