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GTT in compliance with new obligations

14 Aug 2018

US-backed fixed line incumbent Guyana Telephone and Telegraph Company (GTT) is complying with new obligations to roll out at least 350 new fixed lines per quarter according to the Public Utilities Commission (PUC), Kaieteur News reports. A PUC official revealed that reports submitted by GTT showed that the company had installed 1,445 new landlines between August 2017 and April 2018. GTT, which retains a monopoly on fixed telephony as well as international voice and data transmission, is facing greater pressure to accelerate its fixed line rollout and has been accused of dragging its feet as the market slowly moves towards liberalisation.

As noted by TeleGeography’s GlobalComms Database, the obligations were imposed on GTT as part of a compromise with the regulator after the PUC refused GTT’s initial request to raise prices on certain fixed line products. The watchdog rejected the application on the basis that GTT had failed to satisfy the terms of an existing agreement to provide universal telephony services, noting that there were more than 8,000 outstanding requests for fixed lines in March 2015. In June 2017 the watchdog approved the tariff increase under the condition that GTT implement certain improvements related to quality of service and fixed line deployment, including an obligation to deploy at least 350 new lines per quarter.

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