NBN Co reveals sizeable increase in orders for higher-tier speed plans

18 Jun 2018

According to NBN Co, the company overseeing the construction of Australia’s National Broadband Network (NBN), the number of orders for wholesale speed tiers of 50Mbps or higher have almost tripled since December 2017. In releasing its latest monthly progress report, NBN Co revealed that 44% of orders from retail service providers (RSPs) were for a service offering downlink speeds of 50Mbps or more in May 2018, up from 16% a year at the end of 2017. This ‘dramatic take-up’ has been driven by new wholesale discount options, the company claimed.

Meanwhile, NBN Co reported that, with the rollout of its infrastructure now ramping up in capital cities, it expects more than 250,000 new homes and businesses across metro Australia to be able to connect to the NBN in the next three months. As per the latest official data from the company, 6.7 million premises are now connectable, up from 5.0 million at May 2017, and 6.1 million at the end of 2017. A total of 3.9 million homes and businesses were signed up to an NBN-based service at the end of last month, up from 3.4 million at end-2017, and 2.3 million at May 2017. NBN Co says it remains on track to complete the rollout by 2020.

Commenting on the network rollout progress, NBN Co’s Chief Customer Officer – Residential, Brad Whitcomb, was cited as saying: ‘We’re pleased to see our work with industry is showing early signs of paying off with our insights indicating that new customers who connect to the network are generally more satisfied with their broadband service than before we introduced our new wholesale discount options.’ Mr Whitcomb added: ‘Our latest progress report shows in the last year we have also improved our ability to work with internet providers to restore faults on the network within our agreed time frames by 30%. We know there is more work to be done and will continue to collaborate with the industry as the rollout gathers pace.’

Australia, NBN Co