Subtel consults operators on elimination of Argentina roaming fees

25 May 2018

Chilean watchdog the Department of Telecommunications (Subsecretaria de Telecomunicaciones, Subtel) has held a meeting with senior officials of the nation’s wireless providers regarding plans to eliminate roaming charges for users travelling between Chile and Argentina. Earlier this month Subtel and its Argentinian counterpart, the National Entity for Communications (Ente Nacional de Comunicaciones, ENACOM) set out proposals to eliminate international roaming charges between their two countries in 2019. Taking the first steps towards that target, Subtel met with representatives of Movistar, Entel and Claro to hear their opinions on the matter and discuss the necessary steps that would need to be taken to achieve the target. Following the talks, the operators are to submit their thoughts on the subject, including their proposals for the process, by 12 June.

Subtel noted that the executives expressed a willingness to cooperate with the authorities, quoting Entel’s general manager Antonio Buchi as saying: ‘It was a very interesting meeting, with the aim of promoting something that can be very beneficial for consumers, such as the progressive elimination of roaming between Chile and Argentina. We understand that there is a lot of willingness from the authorities to provide the necessary things. There are several steps to take, but we are very expectant and willing to work together.’ Claro’s legal and regulatory director, Cristian Salgado, meanwhile, said of the talks: ‘We are certainly available to collaborate on those policies that enhance the service to the users, delivering our experience with “Roaming Without Borders” and participating actively in everything that is required of us.’