Tri Indonesia expects to ‘recover’ from the impact of pre-paid SIM registration after Lebaran

23 May 2018

Mobile network operator (MNO) Hutchison 3 Indonesia (Tri) says it expects the ongoing impact of reregistering pre-paid subscribers under the government’s Population Identity Number (NIK) and Family Card (KK) schemes will continue until after the Lebaran 2018 national holiday – or in other words, towards the end of June. IndoTelko writes that Tri is one of the country’s operators to have suffered most under SIM registration, after full blocking of unregistered numbers came into effect on 30 April 2018. ‘Indeed, we lost a lot of customers because of the re-registration process. But it has as yet had no effect on the revenue side of the business because traffic is high. Moreover, subscribers are continuing to reregister with us because they need internet access from Tri, and we are also having success in acquiring new customers,’ said chief commercial officer at Tri, Dolly Susanto in a press conference. He disclosed that as of 22 May, 30 million numbers had not yet reregistered, but that interest to do so intensified after blocking came into effect.

According to the Indonesian Telecommunication Regulatory Authority (BRTI) prior to the end-April deadline there were around 328 million pre-paid SIMs in Indonesia, but post-deadline that figure had dropped to 254.79 million. At that date, the total number of correctly reregistered numbers was as follows: Telkomsel, 150 million numbers, XL Axiata (45 million numbers), Indosat Ooredoo (34 million), Tri Indonesia (18 million), and Smartfren (seven million).

Indonesia, Hutchison 3 Indonesia (Tri)