Italian competition watchdog fines Wind Tre EUR4.25 million

12 Apr 2018

Italy’s Competition and Markets Authority (Autorita Garante della Concorrenza e del Mercato, AGCM) has fined fixed and mobile operator Wind Tre a total of EUR4.25 million (USD5.25 million) for misleading advertising of its cellular and fibre-optic services. The watchdog says that the telco did not provide sufficient information on extra fees payable on certain mobile tariffs once the bundled monthly data limit had been reached. It said that services marketed under names such as ‘Free Unlimited Plus’ led consumers to believe that bandwidth was indeed unlimited.

In the fibre broadband market, Wind Tre was told that its promotional campaigns did not include sufficient information on the characteristics of the offer in terms of geographical coverage, waiting times for installation, differences between service tiers and full financial terms of the products on offer.

Italy, WINDTRE (incl. Wind and 3 Italia)