You're Moov! Regulator orders transfer of Glo Benin users to rival network

19 Jan 2018

Benin’s Authority for Regulation of Electronic Communications and Post (ARCEP) signed a decision on 17 January 2018 reassigning all subscribers of Globacom Benin (Glo Mobile) to the network of Moov Benin. The order follows the regulator’s decision of 18 December 2017 cancelling Glo’s mobile operating licence with a month’s notice, after the Nigerian-backed cellco and the Beninese government failed to agree on a price to renew the ten-year licence which had expired in August.

Glo – which had 1.055 million active Beninese mobile subscribers at end-September 2017 – has been banned from selling new SIM cards or mobile credit top-ups since 18 December. Moov (registered as Etisalat Benin) is the country’s largest mobile operator in terms of subscribers, with 4.408 million active users on its network at 30 September 2017.

Under ARCEP’s latest directive, the migration of subscriber numbers from Glo to Moov should begin on 23 January 2018 and be completed in three months, Agence Ecofin reports. The process will not be automatic: Glo SIM card owners will need to transfer their number to Moov within the three-month period or risk losing their account. Moov will have the responsibility to identify its newly acquired subscribers, whilst Glo remains responsible for maintaining all its passive/colocation infrastructure until mid-March. ARCEP also issued a warning to Moov to ensure it takes all necessary measures to avoid any deterioration in the quality of service on its network due to the sudden influx of new users.

Benin, ARCEP (Benin), Globacom Benin (Glo Mobile), Moov Benin