BT introduces 100Mbps speed guarantee on new ‘Ultrafast Fibre’ plans

17 Jan 2018

British fixed line incumbent BT has claimed that has become the first retailer in the country to offer a 100Mbps speed guarantee. With the operator launching two new ‘Ultrafast Fibre’ packages, offering downlink speeds of up to 152Mbps and up to 314Mbps, respectively, it has promised that customers who sign up for either will get compensation if their download speed ever falls below 100Mbps. According to BT, more than a quarter of a million homes in the UK are within the network footprint for the new plans at launch.

Marc Allera, chief executive of BT Consumer, said: ‘We are the first and only company to guarantee speeds of 100Mbps for our customers, even at peak times when people really need their broadband to deliver … Customers will have complete peace of mind that they can always rely on Ultrafast Fibre, backed up by the promise that we’ll give them GBP20 (USD28) if their speed ever falls below 100Mbps.’

United Kingdom, BT Group (incl. Openreach)