MBNL extends managed services deal with Ericsson

7 Dec 2017

MBNL, the network-sharing joint venture between British mobile network operators (MNOs) EE and Three UK, has extended its network managed services contract with Ericsson for a further two years – from June 2018 to May 2020. In a press release confirming the development, the Swedish vendor noted that, as a result of this latest contract renewal, it will continue to be responsible for delivery of central operations, network performance and optimisation, field services and multi-vendor spare parts management. MBNL is said to have based its decision to extend the contract on network performance as measured against key performance indicators, as well as due to positive subscriber feedback regarding the quality of service and network performance.

Commenting on the matter, MBNL’s managing director Pat Coxen, said: ‘We have been working with Ericsson as our managed services partner for many years – in fact, since MBNL was formed. As a result of focus, dedication, hard work and improvements, we have together achieved record-high levels of network performance to satisfy our shareholders. Based on this achievement, we feel it’s the right time to extend our business relationship with Ericsson for two more years.’