TRA continues SIM card verification efforts

20 Nov 2017

Bahrain’s Telecommunications Regulatory Authority (TRA) is continuing to implement its SIM card verification plan, which the regulator began in July this year. TRA Consumer Affairs Manager Mariam Al Mannai explained the reasons for the continued SIM registration: ‘It’s been determined in the past that a high number of individuals have been taken advantage of because of a security gap when consumers take on SIM-enabled services, mainly due to the verification process not being sufficient. It was brought to our attention that consumers have had multiple SIM cards in their name without their knowledge, and they discovered they had to pay for services they never asked for. This, of course was unacceptable and the TRA had to take action.’

As previously reported by TeleGeography’s CommsUpdate, Bahrain’s mobile network operators (MNOs) agreed on biometric scans to safeguard consumers’ identities and prevent them becoming victims of fraud. Post-paid mobile subscribers have until 2 June 2018 to register their SIM cards before their account is suspended, while pre-paid users will have until 2 March 2019 to register their accounts.