Costa Rican telecoms watchdog the Superintendency of Telecommunications (Superintendencia de Telecomunicaciones, Sutel) has completed its analysis of the wireless market and deemed the sector to be competitive, removing certain restrictions on the nation’s cellcos. The resolution will allow mobile operators greater flexibility to introduce new tariffs, services and promotions. In a statement, the regulator noted that its oversight would continue to prevent anticompetitive practices and ensure that customers always receive the best possible quality of service. To that end, Sutel has made available to consumers several websites with helpful information on the nation’s wireless providers, including data on coverage and service quality.
As a result of its decision, Sutel added that it expects to see a more dynamic mobile market ‘in which users will be able to find greater availability of commercials offers adjusted according to their needs, the possibility of better prices for the services offered, greater diversity of promotions and a vast improvement in the quality and experience of the service.’