Fire knocks out Vodacom network

11 Jul 2017

Vodacom Congo has confirmed via social media that a fire at its Kinshasa office was the cause of a nationwide network outage over the weekend. Vodacom’s network went down on 8 July and was reportedly active again around 24 hours later, with a spokesperson for the company saying yesterday that the system was 90% restored. Nevertheless, customers continue to report connection and service issues, and Vodacom has pledged to keep its retail outlets and customer service lines open beyond their usual hours to address problems.

Congo, Dem. Rep., Vodacom Congo (DRC)