INT issues decision on QoS standards

9 Jun 2017

Tunisia’s National Telecommunications Authority (Instance Nationale des Telecommunications, INT) has issued a new ruling setting quality of service (QoS) requirements for the nation’s wireless providers. Decision Coll/Reg/2017/12 also determined specific protocols for taking measurements for QoS indicators, and requires operators to publish coverage maps for their 3G and 4G service areas, which will be confirmed independently by the watchdog. The decision sets out requirements for operators on network coverage, 2G and 3G voice services and 3G/4G mobile data services, as well as providing clear definitions for each indicator. Notably, the INT decision sets commitments for 3G and 4G data speeds, requiring providers to offer minimum average download speeds of 4Mbps by 29 March 2019, 7Mbps between 29 March 2019 and 29 March 2021, and 10Mbps thereafter for 3G networks, whilst average 4G speeds must reach 10Mbps, 20Mbps and 30Mbps within the same timeframe.