Zain Saudi Arabia has selected Swedish equipment vendor Ericsson to transform its technology infrastructure in the forthcoming five years. Under the deal (valued at around USD70 million), Ericsson will be responsible for IT managed services, application development and maintenance. The end-to-end digital transformation will bring vital improvements in customer experience, the duo said.
In related news, Cisco Systems and Saudi Telecom Company (STC) have signed a three-year managed services agreement to transform STC’s core network and operations. The long-term contract delivers the full functionality of a Service Provider-grade Network Operating Center (NOC) to support STC’s drive to introduce new services, improve customer experiences and enhance network agility and performance.