The Tanzania Communication Regulatory Authority (TCRA) has finalised regulations for the introduction of mobile number portability (MNP), which will enable consumers to retain their phone number if they switch service provider. The EastAfrican quotes the regulator’s Acting Communication Manager Semu Mwakyanjala as saying that the service will be officially launched by early March, with the process of changing wireless service provider required to be carried out within two working days. The move is expected to increase competition between the country’s mobile operators, thereby leading to lower prices and improved quality of service. ‘The porting processes shall be designed around a “one-stop-shop” concept, whereby the customer shall start the porting procedure by contacting the new operator or service provider and the proposed recipient operator shall be required to manage the process on behalf of the customer,’ the TCRA official added.
TeleGeography’s GlobalComms Database states that MNP has been on the regulator’s agenda since 2011, but its introduction has been delayed numerous times to give network operators more time to upgrade their infrastructure to allow for the change.