Mauritania’s telecoms watchdog, the Autorite de Regulation (ARE), has once again criticised the country’s three mobile operators for poor quality of service (QoS). Mauritel, Mattel and Chinguitel have all been handed fines in the past for failing to meet minimum QoS levels. Agence Ecofin reports that the regulator carried out its most recent QoS study between October and November 2016, and there were shortcomings in both voice and 3G data services in a number of cities and towns.
According to the ARE, Maroc Telecom subsidiary Mauritel and Tunisie Telecom’s local unit Mattel both had problems with their voice services in 24 cities and towns, while Chinguitel, which is owned by Sudatel of Sudan, had voice service issues in 21 cities and towns. In the 3G data segment, Mattel had failings in eleven locations, while Mauritel and Chinguitel showed poor levels of service in eight regions. The three cellcos have been given until the end of January to correct the problems or they will face fines from the regulator.