Telstra completes SSU information security remediation programme

4 Oct 2016

Australia’s Telstra has completed a wide-ranging IT systems remediation programme to comply with its Structural Separation Undertaking (SSU) obligations, the Australian Competition and Consumer Commission (ACCC) has announced.

Telstra’s migration plan and SSU were approved in February 2012, with the latter related to the implementation of structural separation through the migration of Telstra’s fixed line voice and broadband services to the National Broadband Network (NBN). However, following the commencement of the SSU Telstra reported a series of information security issues related to a commitment to ensure that wholesale customer information was not disclosed to its retail businesses. With these compliance issues said to have arisen largely due to Telstra’s legacy IT systems ‘not being designed to deliver the outcomes required by the SSU’, the telco took steps to resolve the issues, while as part of the process the ACCC was also said to have engaged an independent expert consultant to conduct a thorough review of the project.