ACCC issues report on NBN rollout agreements between nbn and Telstra

2 Sep 2016

A report on potential competition issues raised by commercial agreements between Telstra and nbn, the company overseeing the National Broadband Network (NBN) project, has been published by the Australian Competition and Consumer Commission (ACCC). The ACCC has outlined concerns that the agreements between the two companies could give Telstra a ‘head start’ in connecting customers to HFC-based NBN services, while also seeing the fixed line incumbent benefit from preferential service activation and/or repair of NBN services for its own customers. To mitigate the potential risks to competition, the ACCC has confirmed that both nbn and Telstra have agreed to a number of measures, which the regulator will continue to monitor. These include: making NBN HFC connections available to all service providers simultaneously; nbn setting priorities on activation and repair work that it allocates to Telstra, requiring Telstra to follow those priorities and de-identifying work orders from other RSPs; and Telstra providing ‘white label’ activation and repair services to nbn and requiring its field workforce follow non-discrimination rules when attending end-user premises.