VimpelCom has entered into a software partnership with Swedish vendor Ericsson worth more than USD1 billion that the Amsterdam-based telecoms group says will radically transform its global IT infrastructure. The partnership encompasses a complete overhaul of VimpelCom’s IT infrastructure across eleven countries and twelve time zones, enabling VimpelCom to ‘digitalise and globalise’ its Business Support Systems (BSS) infrastructure using Ericsson’s new software and cloud technologies. Ericsson’s new ‘Digital Stack’ system will accelerate product and service development, while ‘near real-time analytics’ will allow greater personalisation of services for customers, in addition to the adoption of a simpler user interface to ‘enhance the customer experience on all levels’, a press release announced.
Jean-Yves Charlier, CEO of VimpelCom, said: ‘The new Digital Stack will help us better respond to our customers while also centralising and simplifying our business, creating lean and agile operations that will result in a more efficient cost structure across our global footprint.’ In addition to a significant reduction in operating costs, the improved technology structure is aimed at enabling VimpelCom to fast-track its digital innovation strategy, particularly in the areas of mobile entertainment, communication, the Internet of Things (IoT) and mobile financial services (MFS). Ericsson will enable an end-to-end digital transformation, which includes the management and operation of the new Digital BSS environment using a cloud-based digital support system architecture, with Ericsson’s Revenue Manager at its core. VimpelCom currently operates in Russia, Italy, Algeria, Pakistan, Uzbekistan, Kazakhstan, Ukraine, Bangladesh, Kyrgyzstan, Tajikistan, Armenia, Georgia, Laos and Zimbabwe.