Kenya scraps MNP fees for consumers

14 Jun 2016

Kenya’s Communications Authority (CA) has announced that it has reviewed the procedures and guidelines for mobile number portability (MNP), following a consultation with industry stakeholders and the general public. Under the revised guidelines, consumers will no longer have to pay porting fees if they wish to transfer their number to a different mobile service provider. The CA has also shortened the porting process to no more than four hours, in a move aimed at encouraging take-up by simplifying the procedure, which was first introduced in Kenya on 1 April 2011.

TeleGeography’s GlobalComms Database states that under the previous guidelines, any subscriber wishing to port their number to a different network was required to pay a one-off fee of KES199.80 (USD1.9), while the maximum execution and porting period was 48 hours between Monday and Friday excluding public holidays.