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Supreme Court halts regulator until it hears call drop issue

4 Mar 2016

India’s Supreme Court has ordered the government not to take any coercive action against the country’s cellcos on the issue of compensation for dropped calls until 10 March, when the court will address the matter, the Economic Times writes. The nation’s cellcos appealed to the top court over new regulations introduced by the Telecom Regulatory Authority of India (TRAI) in October 2015 – although they only came into effect in January 2016 – ordering providers to automatically compensate users INR1 (USD0.015) for each dropped call, up to a maximum of INR3 per user, per day. Operators claim the regulations could cost them upwards of INR30 billion per month and have argued that the TRAI lacks the authority to impose such measures. The TRAI’s order was upheld by the Delhi High Court in late February, however, requiring cellcos to begin providing the compensation.

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