Vodafone Malta has removed European roaming charges, enabling its customers on certain tariffs to make and receive calls and messages and use mobile data services across Europe at no additional cost. Its revised ‘RED’ unlimited plans will provide free in-bundle roaming services for Maltese travellers to all 27 EU countries plus Albania, Iceland, Liechtenstein, Norway and Switzerland, while the firm said it has also reduced the cost of out-of-bundle calls and data usage for its RED customers. Some Vodafone customers have complained, however, that the price of the RED tariffs has also been increased – by between EUR2 and EUR5 (USD2.27-USD5.67) per month.
A Vodafone press release stated: ‘With the number of Maltese travelling abroad increasing year on year – in August 2015 the National Statistics Office recorded an increase of 15.3% compared to the previous year, with the majority travelling to EU countries – these new plans will respond to a growing need on the part of Maltese consumers.’ The move has been prompted by an EU decision which will force all of the region’s operators to remove mobile roaming charges across Europe by June 2017. Vodafone is Malta’s largest cellco by subscribers, according to TeleGeography’s GlobalComms Database, with 46% of the country’s 567,000 mobile users at the end of September 2015.