Indosat picks NEC, NetCracker for OSS upgrade

21 Jul 2015

Indonesian telecoms operator Indosat has selected NEC Corporation and its subsidiary NetCracker Technology to provide it with a comprehensive operations support systems (OSS) upgrade to help the company develop its enterprise user base and launch new services. In a joint press release, the two vendors confirmed that in collaboration with NEC Indonesia, ‘NetCracker will deliver its comprehensive OSS solution on the NetCracker Framework. The platform will consist of numerous NetCracker products, including its Resource Inventory, Discovery & Reconciliation, Network Planning & Design, Service Order Management, Service Activation, Service Information Management, Service Inventory, Service Problem Management and Product Information Management offerings.’ Commenting on the contract, Indosat director and CTO John Martin Thompson said: ‘NetCracker’s consolidated OSS solution will provide us with a number of critical advantages, including a reduction in the cost and effort needed to maintain numerous platforms and the ability to augment customer experience by acquiring better insight into customer-facing and network-facing operations.’