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Telstra's revised migration plan given the nod by the ACCC

26 Jun 2015

A revised Migration Plan setting out how Australian fixed line incumbent Telstra will progressively migrate fixed voice and internet services to the National Broadband Network (NBN) has been accepted by the Australian Competition and Consumer Commission (ACCC).

In announcing its decision, the regulator noted that revisions to the telco’s proposal reflected the revised commercial agreements between Telstra, nbn (formerly NBN Co) – the company overseeing the NBN project – and the government, as well as the move to a multi-technology mix approach for the project. In addition, the ACCC also highlighted the fact that the updated plan also modifies some of the migration and disconnection arrangements that are intended to promote service continuity.

‘The revised Migration Plan will better protect consumers from premature disconnection of their phone and internet services,’ said ACCC Chairman Rod Sims with regards to the development, adding: ‘However, consumers should act early when it is time for their region to migrate as connecting to the NBN is not automatic.’

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